Liberty Properties Home Services Company Ltd.
Liberty Properties Home Services Company Ltd. (“Company,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit our website, make a booking, or engage with our services.
1. Information We Collect
We collect information that you voluntarily provide to us, including but not limited to:
- Identity Data: Full name, date of birth, government-issued ID (for bookings)
- Contact Information: Email address, phone number, mailing address
- Booking Information: Property preferences, travel dates, special requests
- Payment Information: Credit card or bank transfer details (processed securely via third-party payment processors)
- Technical Data: IP address, browser type, device identifiers, cookies, and usage analytics
2. How We Use Your Information
We use your information to:
- Process and manage bookings and sublease agreements
- Communicate with you about your reservation, check-in details, or service updates
- Respond to inquiries, support requests, or complaints
- Enforce our Terms & Conditions and rental policies
- Improve our website functionality, services, and user experience
- Comply with applicable legal obligations
3. Sharing of Information
We may share your information with:
- Property owners or landlords (as we operate as a subletting agent)
- Service providers who assist with hosting, IT support, payment processing, housekeeping, or guest services
- Law enforcement or regulatory bodies if required to comply with legal processes or protect our rights
We do not sell your personal information to third parties for marketing purposes.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Monitor website usage and performance
- Improve navigation and personalize your experience
- Analyze traffic and detect security risks
You may disable cookies in your browser settings, but some features of the site may not function properly.
5. Marketing and Communications
With your consent, we may send you:
- Promotional emails or SMS messages about upcoming listings, offers, or services
- Booking reminders or personalized property recommendations
You can unsubscribe at any time by clicking the “unsubscribe” link in our emails or replying “STOP” to SMS messages.
6. Data Retention
We retain your personal information only for as long as necessary to:
- Fulfill the purpose it was collected for
- Comply with legal, accounting, or reporting requirements
- Resolve disputes or enforce our agreements
7. Data Security
We implement appropriate technical and organizational measures to protect your data from unauthorized access, misuse, or disclosure. These measures include secure servers, encrypted communications, and limited access protocols.
8. Your Rights
Depending on your jurisdiction, you may have rights to:
- Access or correct your personal information
- Request deletion or restriction of your data
- Object to data processing or direct marketing
- Withdraw consent at any time
Requests can be sent to:
Email: [Insert Contact Email]
Mail: [Insert Office Address]
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their respective privacy policies before providing personal data.
10. Updates to This Policy
We may update this Privacy Policy periodically. Changes will be posted on our website with an updated “Effective Date.” Continued use of our services after updates constitutes your acceptance of the revised terms.